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| Shipping & Returns |
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Registered Airmail |
1 to 4 weeks |
Economic postal service for
small packages (no tracking available). |
EMS Speedpost |
3 to 7 days |
Postal Express Service, with tracking number (the address
of the website to track your package will be given to you after the order. The
website adress depends on the location of the delivery). |
China Express |
3 to 7 days |
Postal Express Service, with tracking number (the address
of the website to track your package will be given to you after the order. The
website adress depends on the location of the delivery). |
UPS |
2 to 5 days |
Express Service, with tracking number (now trackable from
our website). This is the service recommended by Yangke Games. |
DHL |
2 to 5 days |
Express Service, with tracking number (trackable from
DHL website). |
TNT |
2 to 5 days |
Express Service, with tracking number (trackable from
TNT website). |
The delivery lead-time in days is given for your reference only. The number of days indicated are working days only. We do not handle orders during the weekend. All the orders are taken care of within the next 24 hours of the order confirmation except if there is any other indication in the product description. We will not be responsible for any delay caused during the shipment. Please note that some delivery options might be unavailable from time to time.
The buyer is responsible for checking the goods upon delivery. If the goods delivered are different from the ones ordered, the buyer must inform us within seven days following the delivery. The goods must remain in their original packing and unused to be returned. We will be obliged to refuse all opened and used goods.
If a parcel is received damaged, the buyer must inform the shipping company at once and open a claim directly with this company.
Shipping insurance is optional. If you choose not to subscribe to it, there will be no refund in case of lost or stolen package.
As we ship from China, customs charges and VAT can be applied according to the country of destination and the value of the goods. We cannot estimate these extra charges in advance, and they remain at the buyer’s charge. |
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